Is Ranga free to use?

Yes. Creating an account, reporting lost or found items, searching, matching, verification and messaging are all free, and finders never pay anything. The only payment is one flat Recovery Fee of RWF 5,000, the same for every item, when your lost item has been found and you've proved it's yours. Most of it rewards the finder; Ranga keeps 20% to run and protect the service.

How does Ranga protect my sensitive information?

Document photos are read automatically and ID numbers and other sensitive details are blurred before an image is shown publicly. Original photos are stored privately. Document numbers are never stored in readable form; Ranga keeps only a one-way fingerprint to check them.

How do I prove something belongs to me?

For documents, you confirm the full document number. For other items, you answer a private question the finder set, such as what was inside the bag. Contact details are only shared after you pass, and attempts are limited to stop guessing.

What payment methods are supported?

Ranga uses MTN Mobile Money. Your payment is held until you confirm you've received your item, and only then is the finder's reward released. For payment questions, email support.ranga@gmail.com.

Can organizations like universities or banks use Ranga?

Organizations are coming soon. Universities, banks, police stations, hospitals and companies will get dedicated tools to manage their lost-and-found desk: bulk uploads, staff accounts and a verified badge. Until then, anyone at an organization can report found items with a normal account.

Ranga · The lost and found app for Rwanda

Connecting you to yours.

Lost your national ID? Found someone else’s? Ranga brings both sides together with AI-powered matching, then makes sure only the real owner can claim it.

I lost something I found something

AI-powered matching
Secure verification
Free to use

ranga · new report

New report

Takes about two minutes

Report something lost

From lost to back home.

Follow the road every recovery takes on Ranga. Hover over a stop to see what happens there.

01 / 07

Lost

It starts with something missing: an ID at a bus park, a phone in a moto, a bag at the market.

Step 1LostIt starts with something missing: an ID at a bus park, a phone in a moto, a bag at the market.
Step 2ReportReport what you lost, or post what you found with a photo. It takes about two minutes and it's free.
Step 3Smart matchAI-powered matching compares names, places, dates and descriptions, and alerts both sides when it finds a strong match.
Step 4VerifyThe owner proves it with the document number or the finder's private question. Guessing gets locked out.
Step 5ConnectPrivate chat opens only after verification, so the handover can be arranged safely.
Step 6RewardThe owner pays the Recovery Fee with MoMo. The finder is rewarded once the owner confirms receipt.
Step 7Back homeConnecting you to yours. One more honest return for the community.

AI-powered matching

New reports are compared on names, places, dates and descriptions. Strong matches notify both sides.

How matching works

Secure verification

Owners prove it with the document number or the finder's question. Guessing gets locked out.

How we verify

Report what you lostDescribe it once. Ranga keeps looking for you and alerts you the moment something matches.

Post what you foundSnap a photo, add where you found it, and set a private question for the owner.

Search everythingLook up a name on an ID, an ID number, or an item and place. Numbers are checked privately.

Rewards on MoMoThe owner pays once it's found. Ranga holds it, then rewards the finder after the handover.

Private messagingArrange the handover in a chat that opens only after ownership is verified.

Photo protectionDocument photos are read automatically and ID numbers are blurred before anything is public.

Finder questions

Only the real owner gets past the question.

When you report a bag, phone or wallet, you ask one thing only its owner would know. Anyone claiming it has to answer before they can contact you.

Your answer is private. Claimants never see it.
Small spelling differences are fine. Guess lists are rejected.
Three attempts, then the claim is locked for review.

Report something you found

Black backpack · found in Kicukiro

Finder’s private question

What was inside the bag?

Clothes, I think

RangaThat doesn't match what the finder recorded. 2 attempts left.

A Dell laptop and a red water bottle

RangaVerified. Contact unlocked so you can arrange the handover.

Documents

Search by name. Prove it with the number.

Names on lost IDs and passports are searchable, so owners can find them fast. The document number is the private proof, compared as a fingerprint and never shown to anyone.

Type a name or an ID number into search.
Identical numbers make an instant, near-certain match.
ID numbers in photos are blurred before listings go live.

Search found documents

“1199080012345678”

1 private match found

Repubulika y’u RwandaIndangamuntu

Amazina / Names

UWASE Aline

Indangamuntu / ID No.

1 1990 8 0012345 6 78

Number blurred automatically on every public photo

How it works

A straightforward path from lost to yours again.

Step 1
Report it
Tell Ranga what you lost, where and when. For documents, add the name printed on it.
Step 2
Get matched
AI-powered matching checks every new found item and alerts you when one looks like yours.
Step 3
Prove it's yours
Confirm the document number or answer the finder's private question.
Step 4
Get it back
Pay the Recovery Fee with MoMo, meet the finder, and confirm you have your item.

Report what you lost Read the full guide

Our community

Together, we can build a beautiful, trustworthy community.

Every ID handed back, every phone returned, every honest claim makes Rwanda a place where lost things find their way home. Ranga gives you the tools. The kindness is yours.

Hand it back
If you find something, report it. Someone is hoping it turns up.
Be honest
Only claim what's yours. Verification protects everyone, including you.
Respect privacy
Never share someone's ID number or personal details. Ranga keeps them hidden.
Reward kindness
Every return is thanked with a reward, paid safely through Ranga.

Join the community

Pricing

Free. Until we find yours.

Everything on Ranga is free. You only pay one Recovery Fee when your lost item has been found and you’ve proved it’s yours. No subscription, no hidden costs.

See full pricing

Always free

Creating an account
Reporting lost items
Reporting found items
Searching every listing
AI-powered match alerts
Ownership verification
Messages and notifications
Finders never pay anything

Only when your item is found

RWF 5,000

One flat fee for any item, paid with MTN MoMo only after you’re verified. It thanks the person who found your item.

Organizations · Coming soon

Run a lost-and-found desk? We’re building for you.

Universities, banks, police stations, hospitals and transport companies will get dedicated tools to manage lost items and hand them back safely.

Learn what’s coming

Bulk uploadLog a whole lost-and-found shelf at once.
Team accountsStaff roles and one shared queue.
Verified badgeOwners know it's a real office.

FAQ

Questions, answered.

Can’t find what you’re looking for? The team usually replies within a day.

All questions support.ranga@gmail.com

Someone out there has what you lost.

Report it in two minutes. Ranga does the searching, and connects you to yours.

Create your free account I found something